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Constellation

Screen overheating and melting corner of TV - 6200 series LED

Today the bottom right corner of the TV overheated and melted, making the TV to go black screen with vertical white lines in the center. I found other customer who have had the same issue and samsung eventhough the product was at the time our of warranty, was able to fix the problem, since samsung themself recognized that with the series this has been happening due to a manufacturer error. Is it still possible to get this repair service covered by Samsung?

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Samsung Moderator
Samsung Moderator

Re: Screen overheating and melting corner of TV - 6200 series LED

We are sorry to hear about this. Please send pictures of the television damage, along with the full model and serial numbers, to this PM Link.


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