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Screen overheating

(Topic created on: 12/21/20 5:30 PM)
userUy5McwLaUM
Constellation
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HD and UHD TVs

Helppp. We have had our ( SAMSUNG 65" Class 4K Crystal UHD (2160P) LED Smart TV with HDR UN65TU7000 2020 ) for less than a month. 2 days ago we noticed the bottom right hand corner started going white and flickering. After researching some I found people who said their tv is overheating. I felt the corner and it is HOT and the rest of the screen and tv is cool. This is very unnerving that our tv could burn up and be a fire hazard. Is there any way to resolve this issue?! 

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SamsungLarry
Samsung Moderator
Samsung Moderator
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HD and UHD TVs

Can I have your full model code and serial number via private message?







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SamsungLarry
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Can I have your full model code and serial number via private message?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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