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Original topic:

Selective web pages will not display in Samsung web browser

(Topic created: 09-19-2021 11:18 PM)
useruc0Zl4Y5jO
Constellation
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HD and UHD TVs

Saw another post regarding certain web pages not displaying in the Samsung web browser. Same problem here. Is there anyway to reset or update Samsung internet browser specifically? Certain pages will not display for me as well (in my case: Beach Body On Demand, YouTube, MSNBC, etc.). Auto-update indicates software version is current (version 1243.2 ---> I even double-checked against the Samsung support website to confirm). Also did a power reset for 5 min. per Samsung support recommendation. Still no luck. Cannot resolve problem. Just need web browser to function fully and normally. Have had connectivity and random, semi-frequent power-cycling issues with this set since initial purchase. Very frustrating. Please advise. Thank you. 
Samsung TV model #UN55KU630DFXZA
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SamsungLarry
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Community Manager
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HD and UHD TVs

I can definitely understand your concern here. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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SamsungLarry
Community Manager
Community Manager
Options
HD and UHD TVs

I can definitely understand your concern here. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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