Original topic:

Series X and UN65RU740DFXZA

(Topic created: 09-26-2021 02:50 PM)
HD and UHD TVs

Hello and TIA for any help or possible solutions provided!

I just grabbed a Series X and I am having some issues with 4K  120hz.

No matter what settings I mess with, with regards to my TV, I cannot get the Series X Display Settings to show that my TV is 4K 120hz enabled.

I am 90% sure the Xbox One X I had hooked up before buying the Series X, did show I could use 4K  120hz.

Unfortunately, I no longer have a last-gen console to test with.

The TV is online and checking for updates doesn't get any results. I have messed with the settings of both the Series X and the TV and I just can't seem to get it to work.

Any suggestions would be great!

It should be noted that I am HDMI port 1 (ports 2 and 3 also do not let me use 4K  120hz) and I am using the HDMI cable that came with the console.

0 Replies