Original topic:

Shortcut in smart hub keeps disappearing

(Topic created on: 4/19/21 8:43 AM)
PaulKK
Asteroid
Options
HD and UHD TVs

Hi to all,

I have a TV Q90T and quite satisfied with it. But recently I've stumbled on an annoying issue. The situation briefly is the following:

I have dlna server on my router (with attached hdd) and watch movies with embedded dlna player on TV. I add a shortcut to home (smart hub -> sources -> "dlna server's name" -> add to home). It appears in the bottom line with the other shortcuts (youtube, netflix, etc.). However, after turning TV off and on again this shortcut is removed. I place it again, and it disappears on the next turn on. Moreover, I can see the shortcut right after turning the TV, but after 2 secs the TV removes it from that bottom line. 

Firmware of the TV is the newest - 1497. 

Tried resetting the tv - nothing changed. 

Can someone through an idea?

 

2 Replies
userKxfSyIjYwJ
Asteroid
Options
HD and UHD TVs

Same thing is happening to me.  Newest firmware, shortcuts are disappearing.  Noticed problem with network connection after trying to load Netflix. 

 

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PaulKK
Asteroid
Options
HD and UHD TVs

Anyone? Any solution?

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