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SamsungAlan
Asteroid

Should the Red Light be on When the TV is Off?

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We have a 65" NU6900.   There is a tiny red light on the bottom middle of the TV frame.

 

Should that light be on when the TV is off?

 

Thanks,

 

Alan

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Samsung Moderator
Samsung Moderator

Re: Should the Red Light be on When the TV is Off?

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That's normal,  if you encounter any issues, don't hesitate to reach out to us.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Should the Red Light be on When the TV is Off?

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It should be on while the television is powered off. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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SamsungAlan
Asteroid

Re: Should the Red Light be on When the TV is Off?

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Thank you, Jam!

 

One more question please: When I first turn on the TV each day that red light stays on and nothing happens.   When I try a second time the TV then goes on (and the red light goes off).

 

I've tried this with 3 remotes (2 Samsungs, and one from the cable company).

 

I've tried Resetting to Factory Deafults to no effect.

 

I'm concerned that after Warranty things might get worse.

 

Any advice?

 

Thanks again,

 

Alan

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Samsung Moderator
Samsung Moderator

Re: Should the Red Light be on When the TV is Off?

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That's normal,  if you encounter any issues, don't hesitate to reach out to us.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

Reply
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SamsungAlan
Asteroid

Re: Should the Red Light be on When the TV is Off?

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Thanks, Jam!!!

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Samsung Moderator
Samsung Moderator

Re: Should the Red Light be on When the TV is Off?

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Glad to be of assistance Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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