Original topic:

Sling app stops, screen goes black

(Topic created: 05-06-2021 10:26 PM)
Michmarketeer
Constellation
Options
HD and UHD TVs

Recently purchased a UN55TU7000FXZA TV. Like it very much - except for one thing. The Sling TV app stops every 10 minutes or so - the screen goes black, no sound. Returning to the Home bar, launching another app, then relaunching Sling, brings it back, but have to restart whatever program we're watching. Using a Roku stick as a workaround, but shouldn't need to with a new TV.

Anyone else encounter this? Is there a fix? I've tried all the restart / reset / clear cache suggestions. TV has up-to-date firmware.

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