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Constellation

Smart Remote home button not working.

All buttons on smart Remote (Model R-NZ) working except home button. TV model UN50MU6300FXZA. Attempted hard reset of TV and re-sync of remote. Nothing has worked so far.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Smart Remote home button not working.

Have you tried replacing the batteries on the remote? What is the current software version on the television? This can be found by going to Settings>Support>Contact Samsung.

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