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Original topic:

Smart TV Error During Launch

(Topic created: 05-30-2020 02:50 PM)
Anonymous
Not applicable
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HD and UHD TVs

My TV is showing this error whenever I launch the it: Samsung tv please go into service mode and setup below options - type, local set, front color option.

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SamsungTam
Samsung Moderator
Samsung Moderator
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HD and UHD TVs

Can you try to reset the TV? please send me a private message with your model and serial number. http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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SamsungTam
Samsung Moderator
Samsung Moderator
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HD and UHD TVs

Does this happen as soon as you turn the TV on? Can you provide a picture of the error message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Anonymous
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20200530_161825.jpgYes, it happens every time that I turn the TV on.

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Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Can you try to reset the TV? please send me a private message with your model and serial number. http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Anonymous
Not applicable
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HD and UHD TVs

How do I reset the TV?

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Anonymous
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20200530_195050.jpg

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MsBri1
Neutron Star
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Can you provide that information via private message, please? Click on the link below:

 

 http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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user2fAJvny1jU
Astronaut
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HD and UHD TVs

I have the same problem!

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userXUcTLTDM3g
Constellation
Options
HD and UHD TVs

Same issue. I've read you have to use a Samsung Remote to hit Info, Menu, Mute, Power, but my 43" version din't come with those buttons and came with a slimmed down remote.

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Anonymous
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HD and UHD TVs

Please provide the model number for your television.

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