Original topic:

Smart TV just leep looping startup

(Topic created on: 2/14/21 4:13 AM)
userbMHW5C4Z88
Constellation
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HD and UHD TVs

Greetings,

 

My older generation smart tv UE40D5520RK has started playing up, looping the startup where it says "Samsung smart TV" then shows HDMI in top left, switches off and does it again continously.

 

I have done many of the repair options I have found online, like changing power supply cord, taking back off and removing flat cable for 30 seconds.

 

It did switch back on once, I was then able to update firmware via USB. It worked for 2 weeks but is now back to doing the loop.

 

No damage to screen or internally, is the TV goosed or can I do something wise, like by new motherboard etc ?

 

 

 

 

2 Replies
Ateam1
Astronaut
Options
HD and UHD TVs
I found a page that addresses this issue as it's a common problem with these older sets. There are 5 solutions that it offers ranging from the HDMI to possibly a fried chip.. if you have newer devices connected like Fire or Chrome ect, it can cause the initial boot to loop. Here you go:
https://www.directutor.com/content/solution-fix-continually-restarting-samsung-tv-boot-loop
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SamsungAl
Samsung Moderator
Samsung Moderator
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HD and UHD TVs

This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks!


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