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12-06-2020 07:38 AM in
HD and UHD TVsHi, i recently got my Sonos Beam, and it is amazing! Only one problem, when i tried to connect it with my Samsung Smart tv it doesn't give me any sound. anynet shows that its connected and it shows that when i play with the volume, the lights on the speaker start to pop up and on the screen it says "Sonos Beam" anynet also shows that its connected.
i tried to factory reset the tv but it didn't work. I also changed.
Hdmi Arc Cables but that didn't work neither.
anyone have a solution?

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12-09-2020 01:15 PM in
HD and UHD TVsThank you so much for reaching out! This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html Thanks!
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