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Constellation

Sound bar not displaying HDMI source

I have Samsung RU7100 and I want to connect it to my soundbar (Boat Aavante 2000) but, I don't see any option to set my sound output device to my soundbar. Though I've connected the HDMI cables in soundbar and TV in the ARC port. I've tried resetting the TV also but nothing seems to work. Please help me I don't want to waste my HDMI cable Smiley Happy .

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Sound bar not displaying HDMI source

How is everything currently connected? Is Anynet+ turned on?

 

Please go to Settings>Support and provide the full model code and current software version.

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Constellation

Re: Sound bar not displaying HDMI source

I had turned all the options on, Didn't work that way. I then connected my laptop and mirrored the screen in the TV. And surprisingly the option HDMI receiver came up. And everything is working fine now. 

Tips for people: 

1. Try switching the devices(soundbar and TV) off and on after 30 seconds.

2. Try resetting the TV(factory reset).

3. Try connecting your laptop to 2nd port first and then the ARC port.

4. Call Samsung care if nothing works!

Smiley Happy

 

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