Original topic:

TU700D disconnects from HT-C6500 which doesn't use HDMI-ARC

(Topic created: 07-02-2022 11:47 AM)
userhNAN908lvH
Constellation
Options
HD and UHD TVs

I seem to be having the same problem a number of other users are having, but can't find a fix that works.

I just bought the Crystal UHD 7 series TU700D.

 

It keeps disconnecting from my Home Theater HT-C6500 which does not support ARC or eARC. I would prefer not to replace my HT-C6500 which works perfectly fine otherwise.

 

How do I get them to work together?

 

 

2 Replies
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

I couldn’t live without my Home Theater system connecting to my TV. It is life. Let’s get this situated for you as soon as we can. How do you have your Home Theater connected to your TV?

0 Likes
Diaboyos
Neutron Star
Options
HD and UHD TVs
Do they both support optical cable?
0 Likes