‎03-26-2021 07:42 PM in
I purchased a 50" 4k TU8000 new.
The TV works magnificently on every app other than HBO Max.
When using HBO Max I always have a gray bar on the top right corner of the screen. No other app or anything I use has the gray bar on the side.
Has anyone else experienced this?
Solved! Go to Solution.
‎03-27-2021 11:36 AM in
Do the gray bar show on all sources including the picture test as well?
‎04-23-2021 06:43 PM in
Everyone has the issue on Samsung's HBO Max app fix the issue and when making excuses
‎03-31-2021 07:18 PM (Last edited ‎03-31-2021 07:22 PM ) in
yep, i just noticed on my 2019 model tonite too. same issue, no other apps have the problem.
apparently a bunch of people are having the same issue.
https://www.reddit.com/r/HBOMAX/comments/md9iov/weird_bar_on_right_side_of_screen_in_hbo_max_tv/
‎04-01-2021 06:30 AM in
I recommend reaching out to the developer regarding this issue.
‎04-21-2021 09:41 PM in
Larry, wouldn't this issue get more attention by HBO Max if Samsung informed them of the issue?
‎04-04-2021 11:55 PM in
Same issue I bought a 50in 8300.. HBO Max is the only app that has the white line on right side of screen.
‎04-19-2021 06:56 PM in
Have this issue too. its very annoying.
‎04-19-2021 07:07 PM in
I have the same issue on both my 43" (UN43NU6950) and my 65" (UN65RU740DFXZA) with HBO Max.
‎04-21-2021 07:53 PM in
