Original topic:

TU8000 - internal dark liquid marks on screen

(Topic created: 05-20-2021 10:23 AM)
userkMLJVm4cKK
Constellation
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HD and UHD TVs

Hey all,

Couldn't find any other posts about this problem, but I have what looks like liquid drips internally on my TU8000 display. The lines are spaced equidistant from each other, 8 inches apart. It's less than 6 months old and the room it's in is not humid at all.

Pictures are attached. Many thanks for your help

IMG_0468(1).jpgIMG_0466(1).jpgIMG_0467(1).jpgIMG_0469(1).jpgIMG_0465(1).jpgIMG_0464(1).jpg

 

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SamsungJam
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

If you're also seeing this during a picture test, the next step would be to have the television serviced.  Here's a link with steps on how to run the picture test: https://www.samsung.com/us/support/answer/ANS00077524/.  If you're still seeing it at that point, send me a private message with the full model and serial number so that we can begin the service process: http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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