I'm also having this issue with model UN55MU6290 - there is no settings> apps > system app. Settings has the options of picture, sound, broadcasting, general, support, and terms and privacy. There is no clear cache options when going through smart hub to apps. Please provide guidance. The costumer service line told me to buy a new memory stick. This is unacceptable given that the tv is barely 4 years old.
I do apologize for the inconvenience this has caused. In this matter, you would have to buy the USB Drive and then update your software.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
This company does nothing except rip off customers. I'm starting to regret purchasing any type of Samsung product. Never again. I don't need a smart TV that bad. I'm getting all of the TV shows and news I want with an over the air antenna.
I found 2 16GB memory sticks for $9 at Walmart. It's no different than adding an SD card to expand a phone's available memory.