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TV Turns on and off every 5 seconds

(Topic created: 06-08-2022 02:14 PM)
usersS0BKa5y7j
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HD and UHD TVs

Samsung Model UN7OTU700DF keeps turning on and off every 5 seconds. Replaced both boards. If I unplug the ribbon cable it stops the constant on and off. Seems like a known, drawn out problem. Anyone got a fix?

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Samsung_Moderator
Community Manager
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HD and UHD TVs

Hello! I completely understand your concern with the tv turning on and off every 5 seconds. I'll be more than delighted to assist you with this issue. Did a Samsung technician replace the boards? If not, We usually recommend a technician to come out and get the proper diagnosis and then can determine what is needed for service.

 

This type of issue will need to be addressed by having the unit serviced. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location.

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Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! I completely understand your concern with the tv turning on and off every 5 seconds. I'll be more than delighted to assist you with this issue. Did a Samsung technician replace the boards? If not, We usually recommend a technician to come out and get the proper diagnosis and then can determine what is needed for service.

 

This type of issue will need to be addressed by having the unit serviced. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location.