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Original topic:

TV flashes and makes honking noise

(Topic created: 11-28-2022 10:29 AM)
PhilipSmolen
Astronaut
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HD and UHD TVs

My friend's Samsung TV is flashing and making honking noises.  She called Samsung support and they didn't know what she was talking about.  Has anyone else seen this?  How can we explain this better to Samsung support?

https://photos.app.goo.gl/7WyQa2MwJDwEb9Nm8

Thanks!

 

 

 

 

 

 

 

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! Thank you for reaching out! This is defiantly a strange one with the TV flashing and making that sound. The only steps would be to power cycle the TV by unplugging it and replugging it back up. After that this will require service. Depending on the warranty you will have a couple of options. 

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.

- If you have an extended warranty you can reach out to them to have service set up. 

- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup

- If you're OUT of warranty, you can use this link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/

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Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! Thank you for reaching out! This is defiantly a strange one with the TV flashing and making that sound. The only steps would be to power cycle the TV by unplugging it and replugging it back up. After that this will require service. Depending on the warranty you will have a couple of options. 

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.

- If you have an extended warranty you can reach out to them to have service set up. 

- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup

- If you're OUT of warranty, you can use this link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/

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