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Original topic:

TV has a white 'overlay' and color all distorted

(Topic created: 12-15-2020 07:29 AM)
userSkrNYeVwBC
Constellation
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HD and UHD TVs

I have a UN65NU7100 that's just under 2 years old. Turned it on today and the picture is all washed out with weird color distortions. Turning it off and back on again doesn't fix it. Resetting the TV doesn't fix it. Messing with different settings doesn't fix it. What's going on and how can I fix it??  Samsung customer support was unhelpful, as usual.

Here's a picture to show what I'm talking about. IMG_9027.jpg

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Solution
SamsungLarry
Community Manager
Community Manager
Options
HD and UHD TVs

Do you have the tv fully up to date? If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







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