11-26-2022 12:16 PM in
Hi all
Model UN70TU6980FXZA
It seems to have happened after a software upgrade
The TV connects to Wifi without issues, can browse any website but when opening any videos they will not work.
Same thing happens with all apps , apps can open and we can review them but opening any video will not work , just a black screen
Tried resetting the TV, resetting the network and even restoring factory settings
Samsung help line didn't help
never-displayed
