Original topic:

TV on but unresponsive - infrared flashing

(Topic created on: 5/6/21 5:14 PM)
user6t74ddGnud
Constellation
Options
HD and UHD TVs

Older model - UN60J6200F

 

The TV is on but unresponsive.  The infrared light in the bottom right is stuck on and flashing - the volume overlay is stuck on the screen and on zero.  Remote is unresponsive (batteries have been changed). 

At this point, the only way to even turn the tv off is by unplugging it (and plugging it back in to turn on).

0 Likes
1 Reply
Adaboy
Red Giant
Options
HD and UHD TVs
Seems like you have a hardware failure. Typically the power supply is bad. May be time for a new toy.
0 Likes