We purchased the latest Samsung model TV in 2015 (Model # UN78JS9500) being told the huge sum of money was worth it because Samsung would build "modules" to keep this Smart TV in date--iot would neverbe outdated. The module to update would run about $300 which is reasonable versus a new TV. Nothing has been followed up on by Samsung.
Disney Plus comes out--we were unable to stream it. I bought a $40 4k UHD firestick to plug into a several thousand dollar TV to be able to watch Disney Plus.??? HBO Max comesout with Wonder Woman---unable to watch it again told my TV is no longer supported by Samsung!!!! The ploy to require customers to purchase a new TV's every 2-3 years is ridiculous....What solutions are being offerd by Samsung? This is pushing us to other brands in future purchases. I would appreciate a reply from Samsung as to the unfriendly marketting strategy behind this????