Original topic:

TV overheating near edge and melting plastic bezel / screen

(Topic created: 10-18-2021 12:18 PM)
user20QGod9LSC
Constellation
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HD and UHD TVs

My model number UN50J6200AF starting showing a bunch of vertical lines across the screen on Oct 17 2021 and a bright spot in the lower right hand corner of the screen.  Upon closer examination, the plastic bezel near the lower right hand corner is melting and I confirmed with a temperature gun that it heats up to 260 degree F in that spot within a 1-2 minutes of turning on the TV. 

I saw two other users post with a similar complaint on the same model TV: https://us.community.samsung.com/t5/HD-and-UHD-TVs/TV-overheats-and-melts-screen/m-p/1942631

https://us.community.samsung.com/t5/HD-and-UHD-TVs/TV-Corner-Melted-Screen-Fried/td-p/2003537

Could someone reach out to me to help with this issue?  I have unplugged the TV for now for safety.

1 Reply
SamsungLou
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

I will be happy to assist with your television. Please send the serial number, along with pictures of the damage to the television, to this PM Link. If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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