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Constellation

TV turning off and on. Can’t get it to stay on

We have a 1 day old Samsung 7 series 4k UHD tv. It worked fine most of the day and in the middle of a movie it shut off and tried to restart. It keeps turning off and on and won't stay on. It's stuck in a loop of trying to restart. We've unplugged it from the wall several times, restarted the internet in the house, turned off every other home theatre system linked to it and nothing is working. HELP!!
Model: UN58TU7000FXZC

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Samsung Moderator
Samsung Moderator

Re: TV turning off and on. Can’t get it to stay on

Was this unit purchased in the U.S? 

 

P.S This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks!


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