Remote will not let me connect at all. Can’t get to Settings or anything else. But it will turn on/off the tv. Can’t use the Netflix app. Help! I changed the batteries in the remote. It wasn’t those. Also cannot change the volume with any remote.
Version No AA04
Oh no! Hopefully we can help you ease your frustrations. You're using the original Samsung remote, correct? How is your connection showing when you run a connection test? Have you tried uninstalling any unused apps on the television?
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