Original topic:

Television Loses Internet Connection

(Topic created: 05-27-2021 03:52 PM)
HD and UHD TVs

We purchased a Samsung model QN65Q80TAFXZA several months ago.  The television loses its wife connection about 5 or 6 times in the last few months.  Our Modem/Router will be up and running and all of our other devices will be running 5-by-5 on the network.  Also, streaming services that we view on the TV can be streamed on the other devices.  After resetting the modem/router, the TV will not connect to the network.  After unplugging the TV and resetting it, I am able to get the TV to connect after configuring the TV for the network from scratch.  Also, sometimes I had to do the wifi connection twice and then it would connect on the second attempt.  TV has up to date firmware.  

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