Thanks in advance.
My family's first COVID pandemic casualty is the TV, which in the scheme of things is probably still a "good problem" compared to what other people are going through. My restless young child threw a toy at the TV and the screen now is damaged. I have looked online for a few minutes to try and figure out which part(s) have to be replaced, how much they would cost, and whether it is a "do it yourself" job or requires a pro.
I paid $750 for the TV new in November. It is 65" UHD Series 8 (model UN65RU800DFXZA).
Thoughts on how much the repairs would be? Thanks!
has visible damage
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Thanks. I have reached out to them through the website and called them. They let me schedule a time for repairs on the website but didn't offer an estimate. So I called to ask that they give me at least a rough estimate based on the part and the the photo I provided before they show up at my door.
And I have an update. I did get quick responses from Samsung's repair vendor, which I appreciate. After emailing them all the details, they surprised me by saying that the part I need is no longer manufactured so it cannot be fixed.
That is disappointing and surprising, since I bought the TV less than a year ago, and it was not the "last year's cheap" one but one of the newer models.