JUMP TO SOLUTION Solved

Original topic:

Tv can’t find device

(Topic created: 08-14-2020 11:58 AM)
userYWF6KNxqg8
Asteroid
Options
HD and UHD TVs

My new Samsung UN65TU7000FXZA has problems finding my Roku device on HDMI 1. It happens when I first power on, and has also happened after switching inputs. It goes to the connection guide?

0 Likes

1 Solution


Accepted Solutions
Solution
userYWF6KNxqg8
Asteroid
Options
HD and UHD TVs

I chatted with a Samsung agent and we tried swapping hdmi cables from another device. That has fixed my problem, thanks for your input!

View solution in context

0 Likes
2 Replies
JohnLoose
Supernova
Options
HD and UHD TVs

@userYWF6KNxqg8 

 

Try out the guide here: https://www.techwalla.com/articles/how-to-troubleshoot-a-samsung-tv-av-input-problem

 

--


Please click " ✓ Accept as Solution" if this reply solved your issue or pointed you in the right direction. Click the heart to let me know your appreciation! 

Notification emails do not accept replies. Login to the community to respond to this thread.
0 Likes
Solution
userYWF6KNxqg8
Asteroid
Options
HD and UHD TVs

I chatted with a Samsung agent and we tried swapping hdmi cables from another device. That has fixed my problem, thanks for your input!

View solution in context

0 Likes