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Constellation

Tv keeps muting and unmuting

My Samsung smart tv has just started muting and unmuting everything I touch in the romote keeps being mute what can I do thanks 

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Tv keeps muting and unmuting

Have you tried to unplug your TV for 5 mins? Also, have you tried changing the batteries in your remote? 


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Constellation

Re: Tv keeps muting and unmuting

I have 3 Samsung Tv's which have each also started doing the same today. I've unplugged and reset them. Removed all accessories (Chromecast, firestick, Now TV s. There's no available update for any of the TV'S. I've  reset my router and disconnected the Tv's  from the internet all to no avail. Just pleased someone else has same issue. Its not remotes or power supply issues. Obviously some sort of software issue.

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Constellation

Re: Tv keeps muting and unmuting

I have the same issue on one of my Samsungs - stuck on Accessibility Set Up screen when on, mutes on and off and flickering sensor light. Tried everything.

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Astronaut

Re: Tv keeps muting and unmuting

System Management, reset settings... Make sure you select back up & sync on the TV after.

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Constellation

Re: Tv keeps muting and unmuting

what was your final result. Was it able to be fixed and how? Having same issue. Not sure what to do tv is just over a year old.

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