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Tv will not mirror with smartthings anymore.

Ever since june 25th my tv just stopped being able to mirror. It just stopped. It starts like it will connect, but just stops. I emailed smartthings and they keep emailing me the same thing. They say they cant find a TV that is in my account. When I specifically told them it worked in the past.  Ita just really frustrating.  Is anyone else having mirror problems like this? Is Samsung or smartthings fixing this issue?  Any help would be greatly appreciated.