Original topic:

UE50MU6100 - Disney+ will not install

(Topic created: 09-12-2021 03:39 PM)
userxxCDen3Eox
Constellation
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HD and UHD TVs

I am having issues installing Disney+ on my TV. I recently uninstalled Disney+ as I was suffering performance issues with my TV being 100% full with internal storage. 

I have tried to install Disney+ to a USB but I keep getting error codes 118/116 no matter what I do. I have reset my internet, tethered to my phone, tried installing with developer mode/ reset the smart hub and tv and even disconnected the TV from the power for half hour but still no luck

 

Any further advice would be appreciated 

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