Samsung latest 4k TV models eco sensor placed under the TV (under the Samsung logo), so the ambient light detection not properly detect the room light condition to adjust back light as the room light condition, is that a Samsung engineering problem or what ? Plz help me to solve this issue..
Oh no! I would be happy to look into this further. Could you provide the model of the television?
Can u help me with this..?. Eco sensor not detect the room light.. when i place a flash light to near the sensor, it will works.. but..not detect the room light because of the sensor is under the TV
Thank you so much for reaching out! This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry Thanks!