I have a UN55JS9000FXZA. What I'm experiencing is a dark screen. I can see the screen but it's not bright like it used too be. When it's a white screen it's like a dark shadow in the middle. When I do a factory reset and I can bearly see what it says.
This is what I have done.
un plug everything for an hour tv one source cable and power everything.
Try different inputs
I found the problem. Took apart the tv down to the side leds. Found that the leds melted/ burn the plastic on the defuser /prism on the side . It's cracked also. The leds were covered with burnt material. Sad a $ 2,000 tv burn up .
called Samsung to see if I could get parts or ware I could get parts. I even sent tex with pictures of it but they said nothing not even a sorry or we will make it right. Told me I'm out of warranty. Need to go to a Samsung service center .
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