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user83gJQZHTbA
Constellation

UN55KS800 vertical shadow

Hello. Reaching out for support. My tv developed a vertical shadow overnight in the middle of the screen. Looks like a common problem. I would like Samsung to provide the one time waiver and have it fixed please. 

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: UN55KS800 vertical shadow

We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user83gJQZHTbA
Constellation

Re: UN55KS800 vertical shadow

Yes I can exchange it. I have a Best But near me. Thank you 

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