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userqZax9eUDIA
Asteroid

UN55MU8500FXZA will not turn on- red light blinks then screen blinks and repeats over and over

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Hard to believe a TV I spent $2000 on a year and a half ago will not even power on. Any help or suggestions would be appreciated.

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userqZax9eUDIA
Asteroid

Re: UN55MU8500FXZA will not turn on- red light blinks then screen blinks and repeats over and over

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This POS is being picked up for the trash and I have purchased an LG in its place. Thanks!

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7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: UN55MU8500FXZA will not turn on- red light blinks then screen blinks and repeats over and over

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Have you tried unplugging the unit for 5 minutes? Have you tried plugging it directly into the wall outlet?

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userqZax9eUDIA
Asteroid

Re: UN55MU8500FXZA will not turn on- red light blinks then screen blinks and repeats over and over

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Yup.......unplugging an electrical device is this the goto move

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userqZax9eUDIA
Asteroid

Re: UN55MU8500FXZA will not turn on- red light blinks then screen blinks and repeats over and over

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I will NEVER buy Ssmsung again

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Samsung Moderator
Samsung Moderator

Re: UN55MU8500FXZA will not turn on- red light blinks then screen blinks and repeats over and over

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The symptom you described is a power cycle. This is sometimes a result of a software update that does not download properly. Unplugging the television for a set time performs a sort of soft reset that helps with resolving the symptom if it is software related. Since it did not resolve, it is a hardware symptom and would require service. I would be happy to set that up for you but it would be an out of pocket cost. 

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userqZax9eUDIA
Asteroid

Re: UN55MU8500FXZA will not turn on- red light blinks then screen blinks and repeats over and over

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This POS is being picked up for the trash and I have purchased an LG in its place. Thanks!

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userG8JPd2bQec
Constellation

Re: UN55MU8500FXZA will not turn on- red light blinks then screen blinks and repeats over and over

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A service which I will have to spend more money to try to “maybe” get it fixed or not?? 

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Samsung Moderator
Samsung Moderator

Re: UN55MU8500FXZA will not turn on- red light blinks then screen blinks and repeats over and over

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@userG8JPd2bQec   We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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