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Original topic:

UN55NU7100 vertical black line ruining picture

(Topic created: 05-10-2020 03:18 PM)
userRKzuKC8tn5
Asteroid
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HD and UHD TVs

Hi, 

 

Need assistance. Have reviewed the boards here and seems my challenge is not unique. Tried the suggested course of actions such as; reviewing and checking connections, and completing the Self Diagnosis - Picture Test  and it did not solve the problem. 

In short, the challenge faced is there is a Vertical Black line (cloud...smudge) that just appeared this weeekend. It is affecting picture quality in a disruptive manner. Not watchable. The TV was acquired just over 18 months ago so this seems unreasonable that this challenge is happening. 

Appreciate help here Samsung. 

-Matt

 
Have attached photo of TV and the vertical line disrupting picture. 

 

05/10/202005/10/2020

 

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SamsungLarry
Community Manager
Community Manager
Options
HD and UHD TVs

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