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UN65KS8000 - Please provide link to United States (North America) Firmware version, 1241.5 please

(Topic created: a month ago)
SamsungUser_9175
Constellation
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HD and UHD TVs

To Whom It May Concern,

Please provide the firmware download link to US/NA version 1241 or 1241.5. There is a European link for 1241.5 but will not work on my television.

I do not want 1242, the latest version, or any other version please.

 

Thank you.

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Samsung_Moderator
Community Manager
Community Manager
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HD and UHD TVs

Hello! Thank you for reaching out! Unfortunately, the only version available is the newest version which is 1250.2. Unless you have previously downloaded that version you will not be able to download it from the Samsung website. As that stands our TVs are not able to be downgraded from the firmware version it is at. Once your TV is updated to the newest version at the time it will not be able to be downgraded. You can update to the newest version if you would like at the link below. 

 

https://www.samsung.com/us/support/downloads/?model=N0021523

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Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! Thank you for reaching out! Unfortunately, the only version available is the newest version which is 1250.2. Unless you have previously downloaded that version you will not be able to download it from the Samsung website. As that stands our TVs are not able to be downgraded from the firmware version it is at. Once your TV is updated to the newest version at the time it will not be able to be downgraded. You can update to the newest version if you would like at the link below. 

 

https://www.samsung.com/us/support/downloads/?model=N0021523

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