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Constellation

UN65KS8500FXZA will not turn on, no standby light

I have a 65" curved tv (UN65KS8500FXZA) that all of the sudden not turn on and there is no stand by light. I have checked the outlet and power cable and they are both good. Also, I left everything unplugged over night. Nothing seems to work. I'm thinking it maybe one of the boards.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: UN65KS8500FXZA will not turn on, no standby light

We're sorry to hear that! Please send us a private message with the full model code and serial number so that we can look into this for you: Link

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