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UN70TU7000 Chimes every time someone walks past it.

(Topic created: 03-11-2021 11:55 PM)
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userBb53wEKKZO
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Hello there!

I'm trying to figure out how to turn this feature off on my Samsung Television. Everytime someone gets close, it makes an obnoxiously loud chime and I can't seem to find out how to turn it off. I have a Samsung Sound Bar but the chime activates whether the soundbar is on or off. I have a nintendo switch attached, but again, whether attached or not does not impact whether the chime activates. Help me please. Otherwise, I love this tv.

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I am also having this same problem. I deleted the smartthings app from my phone. The reset option is greyed out so I cannot try that option.
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PRK82
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I am also having the same issue and this really driving me nuts.. what is the solution for this ???
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user3Yj5LQdDNA
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this plagued us for about a month, we have 2 of these so it 2as 2x annoying. After numerous service calls and phone calls to Samsung and app deletions this is what I did to fix. i went in the settings and switched the sound input from optical to tv. After the chiming went away i switched it back and it works perfectly
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userbnrD8uDdMn
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Here is the fix, turn on smart things and NFC, scan your tv around the edges, this will show the options for chime, do this on every phone/phones that are linked.

Hope it works, it worked on mine.

Samsung user.

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