Unable to connect to Samsung server. Check your network settings or try again later. (116)

[userqRCvn40CTh]

This keeps popping up everytime I try to sign in or reset my password. I've tried resetting tv and unplugging it and WiFi is still working fine/not the issue. Seems like others are having the same problems with the 55in smart tv. I bought this Dec. 2019. Please advise. Thank you.

[userRMraVAvNjZ]

I have also faced with same problem. Pls give me a solution 

[SamsungLarry]

Do you get this message when you have the unit connected to an ethernet cable?

[userqRCvn40CTh]

Yes still a problem. May be the tv itself

[SamsungLarry]

Can I have your full model code and serial number via private message?

[usermZp7YNRSmF]

We have this issue, and have no way to connecct to an ethernet cable.  wifi only.

We have a 75 in samsuing Q9 series.

wierd thing is internet works fine, and we can connect to netflix only.

[useramu61ZKSLs]

I am also facing same problem, any solution please?

[useromXMaPL00e]

I am having the same issue. I have tried to reset but when I get to the Sign in screen it gives me the message "Unable to connect to Samsung server. Please try again later. (116).

As it stands I can no longer access or add any apps since whenever I would try I would get this message. Is this an update issue? Is there a fix?

[Cobra_Khai]

Have you tried to reset your wifi router after reseting your tv?

[Samsung_dwjeaJs]

I just purchased my Samsung device today. It was giving the same message for almost an hour. I ended up resetting and all seems to be working well.