cancel
Showing results for 
Search instead for 
Did you mean: 
userNdXT230hUL
Constellation

Unable to connect to Samsung server

Just setting up a new tv and am getting an error saying unable to connect to Samsung server please try again later (SSO1000). Is this a common thing?
4 REPLIES 4
Highlighted
Samsung Moderator
Samsung Moderator

Re: Unable to connect to Samsung server

Have you tried to unplug to reset and start over with the setup? Also, make sure that the unit is connected to a router at 2.4gHz and not at 5.0gHz as it will not connect properly.

Reply
Loading...
userDS7rx6f826
Astronaut

Re: Unable to connect to Samsung server

I too also have this exact problem.

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Unable to connect to Samsung server

Oh no! Could you provide the model of your television?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Shippy93
Constellation

Re: Unable to connect to Samsung server

Try updating profile and PRL under update settings and then turn off phone and turn back on. I have had the same issues with both my boyfriends and my s10 plus

Reply
Loading...