Original topic:

Unable to connect to the samsung server. Check your network settings or try again later

(Topic created: 06-01-2021 06:34 PM)
userdc8yPmBJRo
Constellation
Options
HD and UHD TVs

I cannot select anything. I can only turn the tv on or off but cannot get to settings to try and reset. I also tried doing the soft reboot but that has not worked. Please help, need technical support.

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2 Replies
SamsungJam
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Lets try and get you back up and running.  Is the television being used in the US by any chance?  Any VPNs on your network?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userfXpZcfknN5
Astronaut
Options
HD and UHD TVs

Same problem here in the US via WIFI

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