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Constellation

Unable to download Disney +

Hi i can see the app in the store but every time I go to get it states the it states that it can't connect to the server!!  Other apps can be downloaded. 

2 REPLIES 2
Product Expert

Re: Unable to download Disney +

Hello, 

 

 Here are some quick and easy steps from Samsung  to troubleshoot what the issue may be.

 

https://www.samsung.com/us/support/answer/ANS00085303/

 

https://www.samsung.com/us/appstore/app/G19280013786-compatible

 

Hopefully this helps, Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

 

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Samsung Moderator
Samsung Moderator

Re: Unable to download Disney +

Thank you for the input!  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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