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Original topic:

Unable to log in Samsumg account on T.V. it works everywhere else, though.

(Topic created: 06-22-2020 11:01 AM)
usernwue6i54Ye
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As stated in the title I cannot log into my Samsung account via my TV but I am able to log in my Samsung account via my phone and PC.

 

Model # UN50RU7100FXZA

 

I've tried changing the password and I've tried disabling two-factor authentication with no luck so far. 

 

Any ideas/suggestions?

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user6w7UbLlwZ3
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I need to login to my samsung account can you help me? I know my email. ànd my password can you help. Please

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user6w7UbLlwZ3
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I I have a new Samsung Galaxy S20 phone can you help It is the last step that I had problems with Help please

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usernwue6i54Ye
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I had to make a new email. For some reason my original email was bugged. Once I made a second account it worked fine. Hope that helps.

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SamsungJam
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We're glad that you're up and running. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user6w7UbLlwZ3
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I don't want the TV. Only the phone!!

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SamsungLarry
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I recommend reaching out to our Accounts team. They can be reached at 1-855-795-0509







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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user6w7UbLlwZ3
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NY WAY TODO THIS WITHOUT CHANGING My email address?