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Original topic:

Vertical Gray Line on HD TV

(Topic created on: 4/18/21 9:21 PM)
usergL4sh2BgVv
Astronaut
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HD and UHD TVs

I purchased a Samsung HD 7 series of May 2020  2020 and recently  a vertical gray line appeared in the top right corner of the TV and won’t go away. Anyone else have this issue or recommend what to do?

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SamsungLarry
Community Manager
Community Manager
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HD and UHD TVs

Try unplugging your unit for about 5 minutes and retrying directly into a wall socket. Also, make sure your unit is fully up to date. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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SamsungLarry
Community Manager
Community Manager
Options
HD and UHD TVs

Try unplugging your unit for about 5 minutes and retrying directly into a wall socket. Also, make sure your unit is fully up to date. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungLarry
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Community Manager
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HD and UHD TVs

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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