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userrqMhMIOT2z
Constellation

Vertical Lines showed up!

I have a UN75F6300 that’s 5 yrs old. There’s a few multi colored vertical lines on one part of the tv. The lines show up on all media sources. Just want to know if it’s fixable. Anyone know???

5 REPLIES 5
userS2V3ZBmsKR
Asteroid

Re: Vertical Lines showed up!

Have the UN6070 65” that I bought Dec 2018. Same thing is happening on my tv. Submitted a service request Saturday, Aug 31st. Samsung called Wednesday, Sept 4th  for a tech to look at the tv. Because I live to far away Samsung can’t send out tech. Rep says ill need to place your request back in progress. In a case like this he says Samsung will either give me a credit or replace. Was suppose to have heard back from Samsung yesterday for a solution. Have not received a call back. I called today and the recording says they cant locate my request. Not a good start. 

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Samsung Moderator
Samsung Moderator

Re: Vertical Lines showed up!

@userS2V3ZBmsKR

Can I have the ticket number associated with this?

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userrqMhMIOT2z
Constellation

Re: Vertical Lines showed up!

I can’t get a response since my tv is 5 yrs old?  I just want to know if it’s fixable or if I need to trash it?

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Samsung Moderator
Samsung Moderator

Re: Vertical Lines showed up!

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userS2V3ZBmsKR
Asteroid

Re: Vertical Lines showed up!

There are two: C822365 or 4151037976

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