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Constellation

Vertical and horizontal line on screen

UN65NU7300 tv has a horizontal line about a half inch from the top and a vertical line centered. Picture is included but upside down

EE09B6C7-7DA4-42F4-98F0-4B6AFA678065.jpeg

 

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Vertical and horizontal line on screen

Does it happen on all sources including the picture test?


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Constellation

Re: Vertical and horizontal line on screen

Yes

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Samsung Moderator
Samsung Moderator

Re: Vertical and horizontal line on screen

Since this does occur on all sources and on the picture test service is required. You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you: https://www.samsung.com/us/support/service/

 


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