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userMAzKvJoZAM
Asteroid

Vertical lines

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Samsung replaced my led display on my  

75" Class MU8000 Premium 4K UHD TV

MODEL NUMBER: UN75MU8000FXZASERIAL NUMBER: 06G03CAJB01034A
In october of 2018 under warranty now 7 months later the vertical lines are back . Does anyone know if the product was recalled
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Samsung Moderator
Samsung Moderator

Re: Vertical lines

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Oh no!  Could you send us a private message so that we can get some additional information?  


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6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Vertical lines

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Oh no!  Could you send us a private message so that we can get some additional information?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userMAzKvJoZAM
Asteroid

Re: Vertical lines

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Is there a link for the Pm ?

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Samsung Moderator
Samsung Moderator

Re: Vertical lines

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http://bit.ly/2ihPL97


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Samsung Moderator
Samsung Moderator

Re: Vertical lines

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Thank you for this information. There has not been a recall. I would be happy to set the TV up for service and cover the cost of the repair. Would you please confirm your contact information?

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userMAzKvJoZAM
Asteroid

Re: Vertical lines

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Is this  a private conversation before I add my contact info?

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Samsung_vzhD7iV
Astronaut

Re: Vertical lines

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You should call them again and ask for a new TV or refund

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