Original topic:

Volume Gets Stuck and Server Issues

(Topic created: 06-05-2021 05:05 AM)
userymQksPyNFR
Astronaut
Options
HD and UHD TVs

Our volume keeps getting stuck.  We have tried resetting the Smart Hub several times.  It worked a few times, but it no longer works.

 

We also are having issues where our TV keeps losing connection to the Samsung Server and we can no longer use any of the Apps we put on it (Disney +, Prime, etc). We try to reset and then Accept the Terms and Services, but it won’t let us click accept.

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SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Thank you for reaching out I would recommend calling into us directly and asking for our remote management team our number is 1-800-(726-7864). 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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