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11-09-2020 05:55 PM (Last edited 02-03-2021 07:49 AM by MsBri1 ) in
HD and UHD TVsWe have been having issues on our tv with the volume. When trying to move up or down its moves once and goes right back to what it was at. We have tried on the samsung, firestick and DirecTV remote with all having same issue. We have to reset tv numerous times for it to work. This happens daily and is very frustrating.
Solved! Go to Solution.
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02-07-2021 09:16 PM (Last edited 02-07-2021 09:18 PM ) in
HD and UHD TVsThank you!
I have been experiencing this for weeks and could not figure out how to fix it. I tried your solution and it worked. Hopefully it will keep working.
Thanks again,
Nancy
Solution: Settings, support, self diagnose, reset smart hub
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01-24-2021 09:53 AM in
HD and UHD TVsYeah, where did you find that feature?
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02-06-2021 02:46 AM (Last edited 02-06-2021 02:46 AM ) in
HD and UHD TVsAfter resisting the urge to chuck this TV, found this solution and it worked! Thank you. Our TV is once again safe!
But I wouldn't want to paint it!"
Stephen Wright
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11-11-2020 05:57 PM in
HD and UHD TVs- Mark as New
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11-12-2020 09:49 AM in
HD and UHD TVsHello @LadyEvil, if you have tried everything that @userYzmTcqrrMp has provided above then send me a private message with your full model and serial number so that I can look into this for you.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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11-12-2020 05:03 PM in
HD and UHD TVsSo.....what the solution? I've been having this issue on & off for the last 3 months. Very frustrating, definitely making me rethink the brand of my next tv. I've fixed it holding the back & play button on the remote, but why does this issue keep happening and how come there is no definitive fix?
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11-13-2020 11:36 PM in
HD and UHD TVsI'm having this same issue. All the solutions I've read on here are not working.
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11-27-2020 06:59 PM in
HD and UHD TVsreset smarthub
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12-20-2020 09:54 AM in
HD and UHD TVstry resetting the Smart Hub. Worked for me - no more issues in five days after months of this problem.
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01-15-2021 06:04 AM (Last edited 01-15-2021 06:07 AM ) in
HD and UHD TVs"Resetting smart hub" worked for volume problem on my UN43MU6300. Go to
"settings - support - self diagnosis -reset smart hub".
Meanwhile, the screen is awful! Lots of circles, like burn marks, appears on screen. There's no fix!